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I did not receive responses. 3. Please don’t book with these people, it isn’t worth the stress and anxiety we have faced. All stalling tactics with the pleasure of talking to no sense Joshua and his crew over messenger who basicslly tells u over and over that the finance team is processing all refunds. Had to pay to move to different hotel on top of partners medical bills for … I have been in contact with both who have confirmed that this is not the case. Our honeymoon in May was cancelled due to covid & I am STILL waiting my £4170 refund from this absolute shambles of a so called company. THEY ARE ONLY INTEREST IN TALKING TO U TO GET YOUR MONEY. We did ask 31.12.2020.. he assured us "yes definitely" ! Teletext, when are you going to refund people the millions of pounds you owe? Theiving liers who have most defiantly shot them self in the foot. Booked holiday through teletext holidays and were badly let down. I have tried every possible way to get my money returned, even contacted the airline myself who informed me they had already refunded the money for my flights to Teletext, another lie that Teletext told me when they said they were waiting for it to be returned to them!We now know that everything we are told by Teletext is just stalling tactics. No answers other than from Jimmy & Jessica, everybodys worst robot nightmares. All rights reserved. It shouldn’t be a fight to get your own money back... we’ve rang up, phones put down on us as soon as we mention refund. Find out what genuine customers have said about teletextholidays.co.uk. It shouldn’t be a fight to get your own money back... we’ve rang up, phones put down on us as soon as we mention refund. Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. They have even tried claiming the money back off customers who have contacted their banks to obtain their refund under section 75 and they are now delaying customers who are trying to get a refund through court by asking for extra time? Liars, Thieves, Cheats, Dishonest, Greedy, Monopolistic, I could go on. Trustpilot should take steps to ensure these are genuine, they have taken the time to put a wee disclaimer up drawing attention to the rise in the amount of reviews Teletext is getting .... not so many reviews saying " wee jimmy the bot got my money refunded without delay" or "josh moved heaven and earth to get the management team to do a bacs transfer for monies I was owed" and "jessica has finished drying off her hard drive and sent me an email saying my money is with my bank here is a copy of the transfer from us" ... DO NOT USE THIS COMPANY...WASTE OF TIME, EFFORT,,,,,YOUR SANITY,,,MORE IMPORTANTLY YOUR HARD EARNED CASH!!!! How can it be allowed for them to keep our money for this long? Teletext Holidays Reviews. The waiting time was lengthy and the service was barely understandable, after trying to discuss my problem and not getting a suitable response I was informed that I should put the phone down and I would be called straight back, some three hours later still no response.I certainly wouldn't book with Teletext Holidays again. 2 weeks before Christmas! Still no refund absolutley disgrace of a a company was told i would have my refund in September then October then again in November it is now December and still no refund lie after lie and not one person has even had the decency to contact me i have had to do all the calls and emails when on the phone they have hung up on me loads of times and all i keep getting is when i ask for someone higher to speak to there is no one. They just want us to go away. They now appear to have stopped answering emails completely so am having to commence legal action. Even before covid came along and stopped our trip to Malta this bunch refused to be of any help when I noticed they had booked us into a different hotel that we wanted to stay in as the hotels had very similar names. So they are continuing with their deception. I asked her was this in the original contract for the holiday. No answers other than from Jimmy & Jessica, everybodys worst robot nightmares. Mouldy, noisy, falling apart rooms and disgusting living conditions are acceptable to Teletext. Teletext Holidays Reviews. Their rep called 'Gordon' quoted 30 percent more than their advertised price! If I had STOLEN the amount of money this company has I'm sure I wouldn't get away with it! She advised that the refund would be processed 90 days after the original departure date. Paid in full for holiday. Paid in full for holiday. Absolutely ridiculous- withheld our money even though Ryanair have confirmed they have sent it back to teletext. © 2020 Trustpilot A/S. DONT USE TELETEXT HOLIDAYS. We’ve emailed - get told the same copy and pasted message over and over again. Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. The amount of FAKE reviews on here giving 5 star reviews makes me sick! If I could give minus stars, I would. So they are continuing with their deception. 442 reviews. Their reviews can help you to find out what kind of company Teletext Holidays really is and if you would feel comfortable going on holiday with them. It’s disgusting that i have to now take legal action against you to get my money back from you for my holiday cancelled in June by covid during lockdown. THEY ARE ONLY INTEREST IN TALKING TO U TO GET YOUR MONEY. If you wasn't contacting them to change your booking they did not want to know. It is not your money, it is theft. 6 months and no apology, no update on time scale and certainly no money coming anytime soon. I can’t believe this company are profiting off a pandemic. TT774160. 361 helpful votes. Teletext itself started out in 1970 as a broadcast television service for … Money was promised on numerous occasions that it would be here 31st of october the first of many lies and seems as 'all calls are recorded for training and monitoring purposes' I'm sure u have all these lies to hand!! Almost every travel company except yours has refunded the money owed. SHOCKING COMPANY. If I could rate below 1star then I would. How can it be allowed for them to keep our money for this long? Read Peter's experience of Teletext Holidays, and other reviews on A Spokesman Said. 102,296 posts. Teletext told us a number of different dates that we would be refunded, still our refund has not landed. Since then we have been trying to get our money back and called at least 5 times also tried their website which was another disappointment. My Holiday was cancelled - Still no refund. See all. Extra time for what? They constantly change the dates on when their 'vouchers' can be cashed in if not spent and then ignore your emails asking for your refund even though you have followed their instructions to claim.I am a member of several pages on social media of customers who are in the same boat as me and owed thousands and thousands of pounds between us. Almost every travel company except yours has refunded the money owed. I can’t begin to imagine what would happen with the older generation if they didn’t know who to complain to our how to process to court proceedings. They are a disgusting company....they do not issue REFUNDS....my holiday was cancelled in June....after numerous telephone calls and messages no REFUND...i have had to start court proceedings...they havent replied so now they are being issued with a CCJ....and i still have not got my REFUND....I WANT MY £1,350 BACK..IT IS MY MONEY. It’s disgusting that i have to now take legal action against you to get my money back from you for my holiday cancelled in June by covid during lockdown. ‎Read reviews, compare customer ratings, see screenshots, and learn more about Teletext Holidays Travel App. Our honeymoon in May was cancelled due to covid & I am STILL waiting my £4170 refund from this absolute shambles of a so called company. Teletext are the absolute worst holiday company I have ever used illegally forcing me to take a credit note which I have stipulated on numerous occasions is absolutely not acceptable we want and need a FULL REFUND!!! I asked her was this in the original contract for the holiday. My only action now is to take legal action and to file a complaint with the ombudsman. Refund date has changed multiple times and now they dont even reply to you when you message. PLEASE PLEASE PLEASE DO NOT BOIK WITH THIS COMPANY. Never in my life will I book with you again, from start to finish there has been problem after problem and now to top it off the rats are holding refunds from people. Teletext are undermining the credibility that Trip advisor provides to its users. “Beware of the Teletext Holidays company and its staff !” Written on: 23/10/2016 by munnaji (1 review written) Book through this company and its overseas call centre only if you want your email etc to be hacked within a few minutes of contacting them. What they aim to achieve I have no idea apart from banking the interest on our hard earned cash.Teletext is 100% acting illegally regarding our refunds and the case is now being picked up by a national newspaper so hopefully the government will step in and force Teletext to give refunds for those who have been waiting months. Booked holiday with this nightmare company supposed to fly off on 24th of June but telex cancelled may , been waiting refund since they don't respond to emails or hang up had a couple of messages promised me refund August then sept no reply messages etc since. I begrudge giving these thieving rats 1 star.. appalling company appalling customer service..holding on to the hard earned money of thousands of people...I hope this company crashes and burns . Cancelled a holiday last week, and have just had nearly £900 taken out of my account without my consent!! Each time I phone or email they say they are waiting for funds from the airline Jet2, and promise to update me but this never happens. AWFUL company. It is the second time we have booked through Fraser at teletext holidays and I am really pleased with the service I have had. They also use the name Truly travel so they can try and blame another company for the issues, but it is the same company and both are going to be held accountable and probably end up being forced to close!If you are having any issues with a refund from Teletext or Truly travel then search Facebook for Teletext holidays and you will see our support groups offering great advise on how to proceed. They have ignored customers, put the phone down on them, been aggressive and lied over and over again about when they are going to refund. Theiving liers who have most defiantly shot them self in the foot. Teletext, when are you going to refund people the millions of pounds you owe? Booking reference TT782764DO NOT GIVE TELETEXT HOLIDAYS OR TRULY TRAVEL A PENNY OF YOUR MONEY UNLESS YOU ARE PREPARED TO NEVER SEE IT AGAIN WITHOUT A COURT FIGHT! IF U NEED REFUND OR WANT YO SPEAK TO SOMEONE IN CUSTOMER SERVICES THRY DON'T ANSWER. I received the accommodation and transfers part but am still owed the money for flights which is just over £400. Check out Facebook- Teletext holidays not refunding people. Answer 1 of 7: Shocking company. Court proceedings have already been started. !Like many reviews on here, this is the worst company I have EVER dealt with. Not fast enough my friend! Teletext Holidays Reviews and Ratings. She confirmed it was not. No other option, other than to apologise and tell me they "understand". Real reviews from real people. Keep well clear of this Amateur outfit, been waiting 3 months for refund only to be told it'll be another 2 months before I receive a refund, then it will probably be another 2 months and so on, difficult to contact and when you do get through different operators tell you conflicting advice then cut you off on the phone and will not answer e mails, AVOID, AVOID, AVOID. I almost feel sorry for the workers who are having to lie and cheat on behalf of the bigger bosses at teletext who are withholding our hard earned money. This is the worst online site I have booked anything on. LIES!! I can’t believe this company are profiting off a pandemic. Where is my money ???? They still haven't amended or corrected the mistake. They bait you in with a low online price, but as … About Teletext Holidays. They are a disgusting company....they do not issue REFUNDS....my holiday was cancelled in June....after numerous telephone calls and messages no REFUND...i have had to start court proceedings...they havent replied so now they are being issued with a CCJ....and i still have not got my REFUND....I WANT MY £1,350 BACK..IT IS MY MONEY. At teletext Holidays we have some of the best holiday deals around, be it the grandeur of Dubai and Jumeirah beach or the picturesque white sandy beaches of Mexico & the Caribbean. We have booked a holiday for June which was cancelled due to COVID 19. AWFUL company. Once they had our money we didn't matter. DO NOT USE THIS COMPANY!!!! THEY ARE WORST THRN TIME SHARE SHARKS. Constantly being lied to about different dates that my refund would be processed but still not received a full refund.They are so frustrating and need shutting down. I have now lost 2 deposits on other holidays as I cannot pay for them without this money. They were so quick to take my money that they didn't even book the right airport and it … TT806376Ignore any false positive reviews without a customer number. I almost feel sorry for the workers who are having to lie and cheat on behalf of the bigger bosses at teletext who are withholding our hard earned money. Teletext Holidays (a trading name of Truly Travel) are a COMPLETE SCAM. I HAVE CALLED 15 TIMES TODAY AND BEEN ON HOLD FOR NEARLY AN HOUR STILL WITHOUT SPEAKING TO SOMEONE. I HAVE CALLED 15 TIMES TODAY AND BEEN ON HOLD FOR NEARLY AN HOUR STILL WITHOUT SPEAKING TO SOMEONE. Chargeback and court proceedings now in place you cant put it off any longer i will get MY money. They have ignored customers, put the phone down on them, been aggressive and lied over and over again about when they are going to refund. We arrived at 1.45am to be told by the receptionist that we were only booked there for one night, thinking he was just trying to have a sense of humour we just laughed it off and were shown to our room. Compare Teletext Holidays with other companies before you buy. 2 weeks before Christmas! It is been a nightmare dealing with teletext holidays as a customer. Constantly being lied to about different dates that my refund would be processed but still not received a full refund.They are so frustrating and need shutting down. They have even tried claiming the money back off customers who have contacted their banks to obtain their refund under section 75 and they are now delaying customers who are trying to get a refund through court by asking for extra time? Shot them self in the original departure date promised refund for my promised for. Same copy and pasted message over and over again an abysmal outfit and nothing would surprise about... Obviously due to covid 19 its users was cancelled due to Covid-19 all holidays were cancelled certainly money... Holiday was cancelled have n't amended or corrected the mistake the sky but do not deliver full when I a... Me I have called, emailed and chased on social media for refund! Please no one book with these people, it isn ’ t book with these people it. A Trip my family action now is to take place in July NEED refund WANT... Us a number of different dates that we would be refunded, still our refund has landed! 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